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Introduction
Allied Worldwide is a business transformation company that uses technology with
cultural transformation as an enabler. Most of its work sounds fairly conventional,
but much of it is won through the company's innovative approach to business
improvement and turning cost centres into profit centres. The privately-owned
company has grown rapidly since its foundation in 1992 and now employs 350
staff, mostly based at its Buckinghamshire HQ with satellite offices in the USA,
India and the Netherlands. The company provides a global service delivery model.
Its client list spans the globe and includes Honda, Kimberly-Clark, MTV, Philips,
Nissan and Sony.
Executive Summary
The majority of Allied Worldwide's revenues come from ICT services, including
outsourcing of infrastructure managed services, technology consulting projects
and application lifecycle management. But the firm believes the key to its success
is the 10% of icing it adds on top. "We are a business transformation company,"
says founder and Chief Executive Officer, Richard Skellett. "We change companies'
business and service delivery models by pooling their people, processes and
technology."
The success of this approach is demonstrated by Allied's impressive client list and
runaway growth. Skellett's most conservative growth forecast is $100m total
revenue by 2008. Profit margins have risen from 8 to 9% three years ago to 12 to
14% today and profits are reinvested. "I am not interested in taking resources out
of the business," says Skellett. "This is a company with a heart, body and soul,
where the stakeholders are inside the company and investing in its future."
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